Admin Repair Center Specialist

Join TechServe Solutions Jakarta as an Admin Repair Center Specialist and play a pivotal role in ensuring seamless operations at our state-of-the-art repair facility. You’ll manage administrative tasks, coordinate repair workflows, and deliver exceptional service to our valued customers. Our repair center is equipped with the latest tools and software, including QuickBooks for accounting, ServiceNow for IT service management, and Microsoft Office Suite for daily operations. With a strong focus on customer satisfaction and operational efficiency, we’re looking for a dedicated professional to join our team in Jakarta.

As an Admin Repair Center Specialist at TechServe Solutions Jakarta, you’ll be at the heart of our operations. Your daily tasks will include managing customer inquiries, scheduling repairs, and ensuring that all administrative processes run smoothly. You’ll work closely with our technical team to coordinate repairs, manage inventory, and maintain our repair center’s cleanliness and organization. This role offers a unique opportunity to grow within a dynamic and innovative company, with opportunities for professional development and advancement.

📋 Tanggung Jawab Pekerjaan

• Manage administrative tasks, including customer inquiries, scheduling, and appointment management.
• Coordinate repair workflows, ensuring that all repairs are completed efficiently and to high standards.
• Maintain accurate records using QuickBooks and other relevant software.
• Manage inventory and ensure that all necessary parts and tools are available for repairs.
• Deliver exceptional customer service, ensuring that all customers are satisfied with the service they receive.
• Assist with the organization and cleanliness of the repair center.
• Support the technical team with any administrative or logistical needs.
• Stay updated with industry trends and best practices to continuously improve our operations.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum of 2 years of experience in an administrative or support role, preferably in a technical or repair environment.
• Proficient in using QuickBooks, ServiceNow, and Microsoft Office Suite.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Familiarity with repair and maintenance processes is a plus.
• Certification in Customer Service Excellence or a related field is a plus.

🛠️ Keahlian

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